Frequently Asked Questions
Common questions about our services, pricing, process, contracts and how we work with clients across the EU, UK and US.
Services and Pricing
We offer paid advertising on Meta, Google and LinkedIn, SEO and AEO, website and landing page development on React, Shopify and custom stacks, analytics and tracking setup, conversion rate optimization, AI development and AI workshops for teams. Service retainers typically start from €500 to €600 per month depending on scope, and one-off projects (websites, audits, setups) are priced per scope after a discovery call.
Minimum Engagement
For paid advertising and SEO retainers we ask for a minimum 2 to 3 month commitment because results need that window to materialize and stabilize. For website and AI projects there is no minimum — once the project is delivered and the free 1 week support period ends, you are not locked into anything.
How We Work Together
Collaboration always starts with a free 30 minute discovery call. We then perform an audit of your current setup, propose a tailored plan with clear scope, deliverables and pricing, and sign a service agreement. Onboarding typically takes 1 to 2 weeks before campaigns or projects go live. You get a single point of contact, a shared Slack or email channel, and a monthly written report plus a review call.
Reporting and Transparency
You always own every account — Meta, Google, GA4, the website, the domain. We build inside your accounts, not ours. Monthly reports show spend, results and what we changed and why. Ad accounts are accessible to you in real time. We never hide data behind branded dashboards.
Contracts and Cancellation
Retainers run month to month after the initial 2 to 3 month period, with 30 days notice to cancel. Project work is fixed scope with milestone payments. We do not use long lock-in contracts.
Markets, Languages and Time Zones
We work with clients in Latvia, the Baltics, Scandinavia, the wider EU, the UK and the US. Native working languages are Latvian and English; we also operate in Russian when useful. Most of the team works on European business hours but we accommodate US clients with regular overlap.
Tools and Tech
Default stack — React, TanStack Start, Next.js, Shopify, Supabase, Cloudflare, GA4, GTM, Klaviyo, Slack, Notion, n8n, Figma, OpenAI, Anthropic, Google Gemini. We adapt to your existing stack when it makes sense rather than forcing a migration.
Results and Guarantees
Results in marketing are never guaranteed — anyone who promises a number before seeing your data is selling something. What we do guarantee is method, transparency and ownership: clear KPIs agreed upfront, weekly progress on the plan, and the right to fire us anytime after the initial period if we are not delivering.
Get In Touch
Click Scale SIA, Braslas iela 29A, Riga LV-1084, Latvia. Phone: +371 29997574. Email: [email protected].